Last Updated: September 11, 2026
Welcome to RelyView.
These Terms of Use ("Terms") govern your access to and use of RelyView's websites, applications, APIs, widgets, review services, verification services, reputation tools, Artificial Intelligence features, and related services (collectively, the "Services").
By accessing or using RelyView, creating an account, submitting a review, claiming a business profile, or otherwise using our Services, you agree to these Terms.
If you do not agree with these Terms, you should not use RelyView.
RelyView is a digital trust and reputation platform designed to help people and organizations create, verify, manage, structure, preserve, and understand reputation information.
Our Services may include:
Customer reviews and ratings
Business and professional profiles
Review verification
Transaction or experience verification
Business verification
Reputation management
Review invitations
Reputation widgets
Structured reputation data
Trust indicators
Reputation analytics
APIs and integrations
Fraud and manipulation detection
Artificial Intelligence-powered tools
Search and discovery features
Our mission is to help create a more transparent digital ecosystem where reputation can become a trusted and portable digital asset.
You must be legally capable of entering into a binding agreement to use RelyView.
If you use RelyView on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.
Additional age restrictions may apply depending on your jurisdiction and the specific Services being used.
Some RelyView features may require an account.
When creating an account, you agree to provide accurate, current, and complete information.
You are responsible for:
Maintaining the confidentiality of your login credentials.
Protecting your account against unauthorized access.
Keeping your information accurate and updated.
Activities performed through your account.
You may not:
Impersonate another person.
Create accounts using false identities.
Transfer or sell accounts without authorization.
Use another person's account without permission.
Create accounts for fraudulent or manipulative purposes.
You must notify RelyView if you become aware of unauthorized access to your account.
RelyView allows users to share genuine experiences with businesses, professionals, products, or services.
When submitting a review, you agree that:
The review reflects a genuine experience.
Your statements represent your honest opinion.
You will not intentionally submit false or misleading information.
You will not impersonate another customer.
You will not submit reviews designed primarily to manipulate a reputation score.
You will not submit the same experience repeatedly to artificially influence ratings.
Reviews may be positive, neutral, or negative.
Businesses cannot require RelyView to remove a review solely because it is unfavorable.
Reviews should generally relate to a real interaction, transaction, purchase, service, communication, or other legitimate experience involving the reviewed entity.
RelyView may request additional information to evaluate whether an experience is genuine.
This may include:
Order information
Transaction identifiers
Purchase dates
Service dates
Confirmation emails
Supporting documents
Communication records
Other verification signals
Where possible, verification information will not be displayed publicly unless necessary or authorized.
RelyView may designate certain reviews as verified.
A verified status means that the review satisfied applicable RelyView verification criteria at the time the verification was performed.
Verification may rely on:
Transaction information
Review invitations
Email verification
Purchase verification
Technical signals
Supporting documentation
Account history
Behavioral analysis
Automated systems
Fraud detection technologies
Other appropriate evidence
Verification does not mean that RelyView guarantees every statement or opinion contained in a review is factually correct.
Reviews remain the opinions and representations of their respective authors.
You may not submit content that:
Is fabricated or intentionally misleading.
Is submitted in exchange for undisclosed compensation.
Impersonates another person.
Contains threats or harassment.
Promotes violence.
Contains unlawful discriminatory content.
Contains malicious software or harmful code.
Discloses private or confidential information without authorization.
Infringes copyrights, trademarks, or other intellectual property rights.
Is primarily spam or advertising unrelated to the reviewed experience.
Contains illegal content.
Attempts to artificially manipulate ratings or reputation.
Is generated or submitted through coordinated fraudulent activity.
Violates applicable laws or regulations.
RelyView may investigate, restrict, label, remove, or decline to publish content that violates these Terms or our policies.
You may not use Artificial Intelligence, automation, bots, scripts, or other systems to fabricate customer experiences or generate deceptive reviews.
AI may be used to assist with grammar, translation, organization, or accessibility where the underlying experience and opinion remain authentic.
RelyView may use technical and behavioral systems to identify suspicious or artificially generated review activity.
A business may not offer money, discounts, gifts, benefits, refunds, or other incentives in exchange for a specifically positive review or rating.
Where RelyView permits legitimate incentivized feedback programs, the incentive must not depend on whether the review is positive or negative and may need to be disclosed.
Reviews should be independent.
You should not submit a review when you have an undisclosed conflict of interest that could materially mislead users.
Examples may include reviews submitted by:
Business owners reviewing their own businesses.
Employees representing themselves as independent customers.
Competitors attempting to damage another business.
Agencies or contractors acting on behalf of a business without disclosure.
Individuals financially benefiting from manipulation of the rating.
RelyView may remove, restrict, or label content where a material conflict of interest exists.
RelyView may display profiles for businesses, professionals, organizations, products, or services.
Profiles may be created from:
Information submitted by businesses.
Customer contributions.
Publicly available information.
Authorized data providers.
Other legitimate sources.
A business does not necessarily need to create a RelyView account for a profile about it to exist.
Business representatives may be able to claim profiles and manage certain information after completing appropriate verification.
Claiming a profile does not provide control over legitimate independent reviews.
Businesses using RelyView may be subject to separate Business Terms in addition to these Terms of Use.
Business representatives must:
Accurately represent their authority.
Provide truthful business information.
Respect independent reviewers.
Avoid manipulating reputation metrics.
Protect customer information.
Follow RelyView review invitation policies.
If there is a conflict between these Terms and specific Business Terms relating to business features, the applicable Business Terms will govern those features.
Businesses may be allowed to publicly respond to reviews.
Responses must comply with these Terms.
Businesses may not use responses to:
Threaten reviewers.
Harass customers.
Publish confidential information.
Reveal unnecessary personal information.
Retaliate against reviewers.
Misrepresent the reviewer's experience.
Manipulate verification information.
Businesses remain responsible for their responses.
You retain any intellectual property rights you legally hold in the original content you submit to RelyView.
This may include review text, images, responses, and other original contributions.
By submitting content to RelyView, you grant RelyView a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, publish, distribute, format, translate, analyze, and otherwise use that content as reasonably necessary to operate, promote, secure, and improve the Services.
This license also allows RelyView to display eligible content through:
Business profiles
Widgets
Websites
Applications
APIs
Search functionality
Structured data
Reputation reports
Other RelyView services
RelyView will not intentionally alter the substantive meaning of a review when formatting or presenting it.
RelyView is built around the principle that reputation should not be locked exclusively inside a single ecommerce platform, website provider, or technology stack.
Eligible businesses may use authorized RelyView tools to display or access reputation information across supported websites, platforms, applications, and integrations.
However, reputation portability does not override:
Reviewer privacy rights.
Intellectual property rights.
Data protection requirements.
Content licenses.
Legal restrictions.
RelyView verification requirements.
Portable reputation data must not be altered to create a misleading representation of the original review or rating.
RelyView may calculate ratings, scores, rankings, badges, trust indicators, or other reputation metrics.
These may consider factors such as:
Review ratings
Review volume
Review recency
Verification status
Authenticity signals
Suspicious activity
Business engagement
Review patterns
Other trust-related signals
The methodology may evolve over time to improve accuracy, fairness, security, and resistance to manipulation.
Users and businesses may not attempt to reverse engineer, manipulate, or artificially influence these systems.
A RelyView verification badge, verified review, trust indicator, rating, or reputation score does not constitute:
A guarantee.
A warranty.
A financial recommendation.
A legal certification.
Government accreditation.
A guarantee of future conduct.
An endorsement of every product or service offered by a business.
Users remain responsible for making their own purchasing and commercial decisions.
RelyView may use Artificial Intelligence and automated technologies to provide features such as:
Review summaries
Sentiment analysis
Reputation insights
Fraud detection
Spam detection
Content classification
Review analysis
Search
Recommendations
Business insights
Trust signals
AI-generated information may contain errors, omissions, or inaccurate interpretations.
AI-generated outputs should therefore be treated as informational tools and not as definitive factual, legal, financial, medical, or professional advice.
Where required by applicable law, RelyView may provide additional information regarding automated processing.
RelyView may moderate content to protect platform integrity, users, businesses, and the public.
Moderation may include automated and human review.
We may take actions including:
Requesting additional verification.
Limiting content visibility.
Adding warnings or labels.
Rejecting publication.
Removing content.
Restricting functionality.
Suspending accounts.
Terminating accounts.
Moderation decisions may consider these Terms, applicable policies, legal requirements, security considerations, and available evidence.
Users and businesses may report content they believe:
Violates these Terms.
Is fraudulent.
Is defamatory or otherwise unlawful.
Infringes intellectual property rights.
Contains personal information improperly.
Represents a fake review.
Violates applicable law.
Reports should contain enough information for RelyView to reasonably identify and evaluate the content.
Submitting knowingly false, abusive, or repetitive reports may itself violate these Terms.
Where required by applicable law, RelyView may provide mechanisms to report potentially illegal content.
When appropriate, users may receive information regarding actions taken in response to a report or moderation decision.
Where applicable, users may also be provided an opportunity to request review or appeal certain moderation decisions.
Appeals do not guarantee that a decision will be reversed.
The RelyView platform and its underlying technology are owned by RelyView or its licensors.
This includes, where applicable:
Software
Source code
Databases
Algorithms
Interfaces
Designs
Logos
Branding
Verification technologies
Reputation methodologies
Trust systems
Documentation
APIs
Proprietary data structures
Except as expressly permitted, you may not copy, reproduce, sell, license, modify, reverse engineer, distribute, or commercially exploit RelyView technology or intellectual property.
The RelyView name, logos, marks, designs, and related branding are trademarks or proprietary assets of RelyView.
Use of RelyView branding does not imply partnership, certification, verification, sponsorship, or endorsement unless expressly authorized.
RelyView may provide widgets, plugins, APIs, scripts, or other technologies that allow reputation information to be displayed on third-party websites and services.
You may not use these tools to:
Falsify ratings.
Remove required attribution.
Change verification status.
Misrepresent review content.
Hide negative reviews in a misleading manner.
Create false trust indicators.
Circumvent technical restrictions.
Exceed applicable API limits.
Interfere with RelyView infrastructure.
Additional API or integration terms may apply.
You may not access RelyView using unauthorized bots, crawlers, scrapers, automated agents, or extraction systems when such activity:
Violates technical restrictions.
Circumvents access controls.
Creates unreasonable infrastructure load.
Collects protected personal information.
Copies proprietary datasets.
Attempts to reproduce RelyView's service.
Violates applicable law.
Authorized APIs and approved machine-readable interfaces should be used where available.
Nothing in this section limits rights that cannot lawfully be restricted.
You may not:
Attempt unauthorized access to RelyView systems.
Probe or exploit vulnerabilities without authorization.
Circumvent authentication controls.
Introduce malware.
Conduct denial-of-service attacks.
Interfere with other users.
Obtain credentials through deceptive means.
Attempt to bypass fraud or verification systems.
Security vulnerabilities should be reported responsibly through RelyView's designated security contact.
Your use of RelyView is also subject to our Privacy Policy and, where applicable, GDPR Policy.
These policies explain how personal information may be collected, processed, stored, protected, and shared.
Where GDPR applies, individuals may have rights concerning their personal data, including access, rectification, erasure, restriction, objection, portability, and certain automated decision-making protections, subject to applicable conditions and exceptions.
RelyView may contain links to or integrations with third-party services.
These may include:
Ecommerce platforms
Payment providers
Social networks
Business websites
Analytics providers
Identity verification services
AI providers
Other technology services
RelyView does not control and is not responsible for third-party services, policies, content, security, or availability.
Your use of third-party services may be governed by separate terms.
Some RelyView features may require payment.
Applicable prices, billing periods, renewal terms, usage limits, and other conditions will be disclosed when you purchase or subscribe to a paid service.
Unless otherwise specified:
Subscription fees are billed in advance.
Subscriptions may automatically renew.
Applicable taxes may be charged.
Services may be restricted for non-payment.
Plan limits may apply.
Business customers may also be subject to the RelyView Business Terms.
RelyView is continuously evolving.
We may:
Add features.
Modify features.
Improve verification systems.
Change reputation methodologies.
Introduce new technologies.
Discontinue features.
Modify technical requirements.
Where appropriate or legally required, we will provide reasonable notice of material changes that significantly affect users.
RelyView may suspend, restrict, or terminate accounts when reasonably necessary because of:
Violations of these Terms.
Fraudulent activity.
Review manipulation.
Security threats.
Illegal activity.
Abuse of the platform.
Repeated policy violations.
Non-payment of paid services.
Legal requirements.
Users may discontinue their use of RelyView at any time.
Certain information may remain after account termination when necessary for legitimate purposes, legal compliance, fraud prevention, security, dispute resolution, or preservation of legitimate review records, subject to applicable privacy laws.
To the maximum extent permitted by applicable law, RelyView is provided on an "as is" and "as available" basis.
RelyView does not guarantee that:
Every review is accurate.
Every reviewer is truthful.
Every fraudulent review will be detected.
Every business will perform as expected.
Reputation scores will predict future behavior.
The Services will always operate without interruption.
All platform information will always be error-free.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
Reviews, ratings, scores, summaries, verification indicators, and other information displayed by RelyView are provided to support informed decisions.
They should not be considered the sole basis for making significant financial, legal, employment, health, safety, or commercial decisions.
Users remain responsible for conducting appropriate due diligence.
To the maximum extent permitted by applicable law, RelyView and its affiliates, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of the Services.
This may include loss of:
Revenue
Profits
Data
Reputation
Business opportunities
Goodwill
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
Additional liability provisions may apply to paid business customers under applicable agreements.
To the extent permitted by applicable law, users acting in a business or professional capacity agree to indemnify and hold RelyView harmless from claims, damages, liabilities, losses, and reasonable expenses arising from:
Their unlawful use of RelyView.
Content they submit.
Their violation of these Terms.
Their infringement of third-party rights.
Fraudulent or manipulative activity.
This provision does not apply where prohibited by consumer protection law.
These Terms will be governed by the laws of:
[Applicable Country / State / Jurisdiction]
without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Any disputes will be subject to the jurisdiction specified by RelyView's applicable legal entity or contractual documentation, unless applicable law provides users with additional rights to bring proceedings elsewhere.
Nothing in these Terms is intended to restrict consumer rights that cannot legally be waived or limited.
Users located in jurisdictions with mandatory consumer protection laws retain the protections provided by those laws.
RelyView may update these Terms as our platform, technology, services, or legal obligations evolve.
The latest version will display its effective or revision date.
Where required, we will provide reasonable notice before material changes become effective.
Continued use of RelyView after updated Terms become effective constitutes acceptance of those changes where permitted by law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
The affected provision will be interpreted or modified only to the extent necessary to make it enforceable where legally permitted.
Failure by RelyView to enforce a provision of these Terms does not constitute a waiver of that provision or any other rights.
These Terms, together with applicable policies and agreements, constitute the agreement between you and RelyView regarding use of the Services.
Additional terms may apply to specific products, integrations, APIs, subscriptions, verification programs, or business services.
Questions regarding these Terms may be directed to:
RelyView
Legal Email: [legal@relyview.com]
Support: [support@relyview.com]
RelyView
Your reputation. Your asset. Your trust.
